Support Connection


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If you can not find your answer in the FAQ you can either issue a support ticket by completing the form below or contacting the office hours support line on
0207 987 9977 or out of hours support line on 07813 10 10 10.

Out of hours support is available from:

6pm - 9pm Sunday to Thursday and from 6pm - 10pm Friday and Saturday.



Our Brands


clubscan The world’s first biometric
coat check cloakroom and lost
property management system
Click here!


entryTill Low cost ticket desk EPOS
system for nightclubs and bars,
music venues
Click here!


AgesafeHD AgesafeHD is
The Challenge 25 System
that has a 100% pass
rate for test purchases.
Click here!

  The world’s most advanced
age verification system.
Click here!


bespoke Bespoke from Idscan will develop
and Integrate software, OCR &
biometrics to your requirements
Click here!


Blue2 250M bluetooth broadcasting,
Bluetooth advertising system
for proximity blue tooth marketing
Click here!


searchArch Airport style walk through metal
detectors for sale and hire
Click here!

  searchWand High performance hand held metal
detector designed for high volume
security checks
Click here!


cloakscan The world’s first biometric coat
check cloakroom and lost property management system
Click here!


inTouch Biometric fingerprint membership
system for VIP and Membership
clubs, gyms & sports associations
Click here!


membership POD Membership, marketing, idscanner
kiosk, with party photo
Click here!


smokeScreen Low-cost rapid entry and exit biometric fingerprint VIP, Security, age verification
and smoking ban system
Click here!


lobbyScan Soon:Lobbyscan Idscan's visitor management system, incorporating ID scanning, facial and fingerprint biometrics Click here!


AgesafeHD From £5 per week AgeOK is
designed for Off-licenses, supermarkets, betting
shops and retailers
Click here!


idscan.mobi Is the easiest and quickest way
to build your database in the field.
Click here!